Everything you need to set up, configure, and master every feature of the Helpon chat assistant plugin.
Follow the Getting Started guide to install, activate, and send your first AI-powered chat in under 5 minutes.
Install the plugin, run the setup wizard, and send your first AI-powered message in minutes.
Configure widget appearance, branding, colors, position, business hours, and custom CSS.
Set up Claude or OpenAI, manage API keys, credits, auto-reply, copilot, and image analysis.
Manage agents, routing rules, auto-assignment, canned responses, and session notes.
Connect WhatsApp, Instagram, Facebook Messenger, and Telegram with Meta API setup.
Configure WebRTC video calls, Vapi.ai voice agents, call recording, and screen sharing.
Build FAQs, auto-generate content with AI, and enable in-chat knowledge suggestions.
Manage contacts, custom fields, tags, lifecycle stages, patient portal, and data import.
Set up booking, sync with Google Calendar or Calendly, locations, services, and reminders.
Design conversation flows with a visual drag-and-drop editor, branching logic, and templates.
Create workflows, schedule broadcasts, set triggers, and automate repetitive tasks.
Explore the analytics dashboard, agent metrics, conversation stats, and export reports.
Configure proactive triggers, lead capture forms, CSAT surveys, and concierge bot.
GDPR compliance, data retention, API key encryption, consent management, and disclaimers.
Webhooks, Slack, email notifications, shortcodes, follow-up emails, and third-party APIs.