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Visual Flow Builder
Design Conversations, Not Code

Create intelligent, multi-step conversation flows with a powerful drag-and-drop visual editor. No coding required -- just design, preview, and deploy.

Drag & Drop 7 Templates Branching Logic RTL Support WCAG
Flow Builder -- Patient Intake
Welcome Message
Patient Details
Urgency Check
Urgent Path
Normal Path
Book Appointment
Visual Editor

Drag & Drop
Flow Builder

Build entire conversation journeys without writing a single line of code. Our intuitive visual editor lets you add, remove, and reorder steps with simple drag-and-drop interactions.

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Drag & Drop Steps

Add new steps, reorder them freely, and build complex flows by simply dragging elements into place.

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Live Preview Mode

Preview your conversation flow in real-time as you build it. See exactly what patients will experience before going live.

Inline Editing

Edit step titles, messages, validation rules, and response options directly within the visual canvas.

FB
Flow Builder
Patient Intake Flow
Active 6 Steps
1. Welcome Message Text
2. Full Name Text Input
3. Email Address Email
4. Select Concern Choice
+ Add New Step
Input Types

Rich Input Types
for Every Scenario

Collect exactly the information you need with 8+ built-in input types. Each type comes with built-in validation, formatting, and accessibility support.

📝 Text Input
Email Validation
📞 Phone Number
📅 Date Picker
📎 File Upload
Single Choice
Multiple Choice
💬 Message Display
Input Type Examples
Sarah Johnson
sarah@example.com
March 15, 2026 📅
Heel Pain Ingrown Nail Sports Injury Diabetic Care
📎 Drop file here or click to browse
Smart Routing

Intelligent
Branching Logic

Create dynamic conversations that adapt based on patient responses. Route patients down different paths depending on their answers, urgency level, or department needs.

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Urgency-Based Routing

Automatically route urgent cases to live agents while non-urgent queries continue through the guided flow.

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Department Routing

Direct patients to the right department based on their selections -- podiatry, dental, dermatology, and more.

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Conditional Paths

Set conditions on any step to show or skip based on previous answers. Create truly personalized patient journeys.

How urgent is your issue?
Urgency Assessment
Emergency
Non-Urgent
Live Agent
Continue Flow
Resolution / Booking
Templates

7 Healthcare
Templates Built-In

Get started in minutes with pre-built templates designed for common healthcare specialties. Each template includes industry-specific steps, questions, and routing logic.

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Specialty-Specific Flows

Each template is tailored with relevant medical terminology, common conditions, and appropriate triage questions.

Fully Customizable

Every template is a starting point. Add, remove, or modify any step to match your specific practice needs.

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Podiatry
Foot & ankle intake
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Dental
Oral health screening
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Dermatology
Skin condition triage
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General Practice
GP consultation flow
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Physiotherapy
Pain & mobility assessment
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Veterinary
Pet health intake
Custom Template
Start from scratch
Session State

Smart Session
Management

Never lose patient progress. Our token-based session system saves conversation state so patients can return and continue exactly where they left off.

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Token-Based Resumption

Each session gets a unique token. Patients who leave mid-flow can resume seamlessly when they return.

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Progress Saving

Every answer is saved instantly. No data loss even if the browser closes or the connection drops.

Timeout Handling

Configurable session timeouts with graceful expiration. Patients are informed and can restart when needed.

Session Lifecycle
Session Created
Token: fca_7x92k...m4q
New
In Progress
Step 3 of 6 -- 50% complete
Active
Session Paused
Progress saved -- awaiting return
Paused
Completed
All steps submitted -- data stored
Done

Built for Performance
& Accessibility

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7 Templates
Pre-built healthcare flows for podiatry, dental, dermatology, GP, physiotherapy, veterinary, and custom.
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8+ Input Types
Text, email, phone, date, file upload, single choice, multiple choice, and message display inputs.
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Smart Branching
Conditional paths based on patient answers, urgency-based routing, and department-level branching.
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Session Tokens
Token-based session management with progress saving, timeout handling, and seamless resumption.

Three Steps to
Smarter Conversations

From template to live flow in minutes. No coding, no complexity, no hassle.

1

Choose a Template

Select from 7 pre-built healthcare templates or start with a blank canvas. Each template includes specialty-specific steps and routing logic ready to customize.

2

Design Your Flow

Use the drag-and-drop editor to add steps, configure input types, set branching conditions, and customize messages. Preview in real-time as you build.

3

Activate & Engage

Toggle your flow live with one click. Patients interact through the chat widget, and their responses are captured, routed, and stored automatically.

Flows for Every
Patient Scenario

From initial triage to post-treatment follow-ups, the Flow Builder adapts to any healthcare workflow.

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Patient Intake & Triage

Collect patient information, assess urgency, and route to the right department before the first appointment. Reduce receptionist workload by up to 70%.

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Appointment Pre-Screening

Gather medical history, current symptoms, and insurance details ahead of time. Patients arrive prepared and providers have context before the visit.

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Post-Visit Follow-Up

Automate follow-up check-ins after treatments. Collect satisfaction scores, monitor recovery progress, and flag any complications early.

Ready to Build Smarter Conversations?

Start designing your patient flows today with the visual builder. No credit card required.